Magic City Classic Parking FAQ

Sully Parking will operate designated parking locations for Magic City Classic weekend in Birmingham. Your exact parking location, entrance instructions, and navigation details will be provided during booking and included in your reservation confirmation.

Advance reservations are strongly encouraged. Reserving ahead of time secures your space before you arrive and gives you the information you need to go directly to your designated parking location.

If spaces remain available on event day, drive-up parking may be offered. Drive-up availability is not guaranteed.

Once your reservation is confirmed, you will receive your parking location and arrival instructions. Sully will provide directions designed to take you directly to your designated lot rather than leaving you to search for parking after arriving in the event area.

Have your Sully Parking reservation confirmation ready when you arrive. Our team will verify your reservation before directing you into the lot.

Please make sure the vehicle and contact information associated with your reservation is accurate before event day.

Yes. Sully Parking team members will be on-site during designated operating hours to assist with check-in, parking, questions, and transportation coordination.

Yes. Transportation between the designated Sully Parking location and the Magic City Classic area will be provided for eligible reservations.

Transportation will operate during the published service window, with pickup and drop-off instructions provided to customers before event day.

Customers will be transported to the designated Sully drop-off location near the Magic City Classic event area. Specific pickup and drop-off information will be included in your event instructions so you know where to go both before and after the event.

Transportation is planned to operate continuously throughout the designated service window, with vehicles making recurring trips between the parking location and event area.

Because Magic City Classic traffic can be significant, travel and wait times may vary throughout the day. We recommend allowing additional time and not waiting until the last minute to arrive.

If transportation is included with the parking option you select, it will be clearly identified during booking. You will not need to separately arrange transportation between the lot and Sully's designated event drop-off location.

No. Magic City Classic parking reservations do not include re-entry. Once your vehicle exits the lot, the reservation is considered complete.

Your reservation confirmation will include the applicable arrival window for your parking option.

Because of increased traffic surrounding the Magic City Classic, we strongly recommend arriving early and giving yourself plenty of time to park, check in, and use transportation to the event area.

Arrive and complete check-in within the arrival window shown in your confirmation. The parking operating window does not extend your arrival deadline. After arrival closes, your reserved parking inventory may be released.

If your purchased reservation includes an automatic no-show refund, Sully will automatically initiate a refund after its stated arrival cutoff if the paid reservation is still active and has no successful check-in. Any earlier successful check-in, including an All-Day morning check-in, makes the reservation ineligible. Bank processing takes additional time. This benefit applies only when included in your purchased reservation terms; cancellation deadlines remain unchanged.

Transportation service and other event-day operations remain subject to their published hours. Review your confirmation and plan your arrival accordingly.

Drive-up parking may be available if the lot has remaining capacity. However, availability is not guaranteed, and event-day pricing may differ from advance reservation pricing.

The best way to secure your space is to reserve before arriving.

Sully Parking will accept supported electronic payment methods at the lot. Customers are encouraged to reserve online in advance for the fastest arrival experience.

A confirmed reservation secures parking for the location, date, and reservation period shown in your confirmation, subject to the terms of your reservation.

Please arrive at the correct location and during the designated operating window.

Sully Parking manages space assignments and vehicle placement to maintain an organized parking operation. When you arrive, follow the directions provided by the on-site Sully team.

Your reservation confirmation will include location and arrival information. We recommend using the navigation instructions provided by Sully rather than searching for the lot manually.

If you need assistance on event day, use the customer support information included with your reservation.

We recommend arriving with a charged phone and saving your reservation information before heading to the event.

Sully's on-site team will also have reservation information available to assist with verification when possible. You may be asked to provide identification or other information associated with your reservation.

Use the contact information associated with your reservation when speaking with a Sully team member. Our team will attempt to locate your reservation using the information provided during booking.

No, unless your specific reservation explicitly states otherwise. Vehicles must be removed by the closing time provided with your reservation.

Vehicle restrictions may vary by parking location. Guests bringing oversized vehicles, trailers, RVs, buses, or similarly large vehicles should confirm eligibility with Sully Parking before purchasing a standard parking reservation.

Any tailgating rules will be specific to the parking location and will be communicated before the event. Customers must follow all posted lot rules and instructions from Sully Parking staff.

Please secure personal belongings and do not leave valuables visible inside your vehicle. Customers remain responsible for personal property left inside their vehicles.

Sully Parking is partnering with Alicia's Coffee to make the Magic City Classic experience a little easier before you head into the day's activities.

Eligible Sully customers will receive information about the Reserve & Recharge experience with their reservation communications, including any applicable offer or redemption instructions.

Yes. Sully will communicate important information leading up to the Magic City Classic, including parking instructions, transportation details, operating times, arrival guidance, and other information you need for your reservation.

Please use an email address and phone number you regularly check when making your reservation.

Customer support information will be included with your reservation and event-day communications.

For the fastest assistance, have the name, phone number, or email address associated with your reservation available when contacting Sully.

Check your reservation details, charge your phone, confirm your parking location, review your transportation instructions, and allow extra time for Magic City Classic traffic.